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Avnet Partner Solutions Named No. 1 Preferred Source in IT Specialty Distribution
TEMPE, Ariz. -- Avnet Partner Solutions, the leading value-added distributor of enterprise computing products, storage, software and services, has been named as the No. 1 choice by solution providers for IT "specialty distribution" in the CRN 2005 Preferred Sourcing Study. CRN, a leading IT channel publication, defines "specialty distribution" as distributors that focus on a particular market or technology, which includes providers of value-added distribution services such as logistics, financing, technical services and marketing support.
The CRN Sourcing Study measures the overall preference and performance perceptions that today's solution providers have regarding the strengths and challenges surrounding distribution partners, manufacturers and other alternative sources for products and services. According to the study, solution providers selected Avnet as their preferred source, validating the company's focus on providing superior customer service, technical expertise, and innovative services.
"This study reflects what our partners have been telling us for years," said Fred Cuen, president, Avnet Technology Solutions, Americas. "Avnet has the right combination of people, products and services to help them grow their businesses faster than the market. Now more than ever solution providers rely on their distributor to help them navigate changes in the marketplace and take advantage of opportunities. We're very proud and honored that the CRN study reflects solution providers' preference for Avnet."
Avnet's proactive approach to customer satisfaction through advisory councils, satisfaction measurement, and employee training has resulted in an enhanced customer experience when doing business with Avnet, according to solution providers such as Rob Anderson, president and CEO, Pinnacle Business Systems Inc.
"The relationship we have with Avnet has helped us become more successful and take our business to the next level," he said. "The tools they provide to the partner community through Channel Connection, such as Request to Order and Order Status, make it easier to do business, and we've taken advantage of many of their services in areas including business planning, marketing and training. Because they care about our success, Avnet has become a trusted advisor and a preferred partner when we make decisions about where to invest our resources."
This is the first year the study has focused on specialty distribution, providing unique insight into the specific benefits of value-added distribution. "As the most trusted source for channel professionals, we continue to offer research that helps solution providers achieve success. This unparalleled study recognizes the organizations solution providers are satisfied with and prefer to do business with," said Dan Dignam, publisher, CRN.
About Avnet Partner Solutions, Americas
Avnet Partner Solutions, Americas is an industry-leading, value-added distributor and provider of enterprise servers, storage, software and services, with operations in the United States, Mexico and Canada. Avnet Partner Solutions provides solutions from industry-leading manufacturers including Computer Associates, EMC, HP, IBM, Microsoft, Network Appliance, Oracle, StorageTek and VERITAS -- driving growth for partners and manufacturers. Avnet Partner Solutions is a division of the Avnet Technology Solutions operating group of Avnet Inc. For more information, visit www.aps.avnet.com.
Avnet Inc. (NYSE: AVT) enables success from the center of the technology industry, providing cost-effective services and solutions vital to a broad base of more than 100,000 customers and 250 suppliers. The company markets, distributes and adds value to a wide variety of electronic components, enterprise computer products and embedded subsystems. Through its premier market position, Avnet brings a breadth and depth of capabilities that help its trading partners accelerate growth and realize cost efficiencies. Avnet generated more than $10 billion in revenue in fiscal 2004 (year ended July 3, 2004) through sales in 68 countries. For more information, visit www.avnet.com.
Product and service names mentioned herein are the trademarks of their respective owners.
CONTACT:
Avnet Technology Solutions
Michelle Gorel, 480-794-6943 (Media)
michelle.gorel@avnet.com
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